As you may have heard reported in the media, massive internet outages across the globe occurred on Friday, Oct. 21, 2016 after a distributed denial of service (DDoS) attack on Dyn, Inc., which is one of the largest internet provider companies. The company operates domain name servers, or DNS, which provides a basic directory to the internet. DNS is a system that resolves the web addresses making sure people are directed to the right website after typing in an address or being redirected through a link.
Without Dyn’s DNS operating correctly, websites can be inaccessible. A DDoS attack overwhelms a DNS server with lookup requests, rendering it incapable of completion.
As we continue to learn more, please know safeguards are in place with First New Mexico Bank online banking website. Delays may occur with your local internet provider but all internet banking activities and transactions are safe in the utilization of our online banking system. If you have any questions or concerns, please call us at 575-556-3000.
NOTICE: New Fee for Paper Statements!
Effective November 14, 2016, all checking accounts, except Senior Checking, will be assessed a $3 per month fee to receive paper statements, along with any regular service charges assessed. All savings accounts, except Senior Savings, will be assessed a $2 per quarter fee to receive paper statements, along with any regular service charges assessed. We encourage you to enroll in eStatements to receive your statement securely online, to avoid any monthly or quarterly paper statement fees! Please contact the bank for alternate options that may be available to you.
To sign up for eStatements is easy!
Simply log into your Online Banking account. Click on the ‘Offers & Agreements’ under the ‘User Settings’ button located on the left menu bar. Then just follow the prompts to get registered.
The MultiKey login service is an easy way to help prevent
identity theft and fraud. This service will provide additional privacy and
security of your personal information. Previously, you used a User ID and
Password to login to your account information. From now on, you will also use a
personalized image. MultiKey is made up of four parts: User ID, three challenge
questions, a personal image and an encrypted password. Here is how this new
NOTE: If you have not yet created your MultiKey login credentials, you will be
prompted to setup your challenge questions and your personalized image before
you can login to your account information.
Enter your User ID and click the Submit button.
When you login from a computer that you have not chosen to be trusted, one of
your challenge questions will be required to be answered to verify your
identity. When you answer correctly, your personal MultiKey image appears. When
you see your image, you can be assured that it is safe to select your image,
enter your password and login.
Your personalized image helps you know for sure that you are at our site.
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