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Internet Outages

As you may have heard reported in the media, massive internet outages across the globe occurred on Friday, Oct. 21, 2016 after a distributed denial of service (DDoS) attack on Dyn, Inc., which is one of the largest internet provider companies. The company operates domain name servers, or DNS, which provides a basic directory to the internet. DNS is a system that resolves the web addresses making sure people are directed to the right website after typing in an address or being redirected through a link. Without Dyn’s DNS operating correctly, websites can be inaccessible. A DDoS attack overwhelms a DNS server with lookup requests, rendering it incapable of completion.

As we continue to learn more, please know safeguards are in place with First New Mexico Bank online banking website. Delays may occur with your local internet provider but all internet banking activities and transactions are safe in the utilization of our online banking system. If you have any questions or concerns, please call us at 575-556-3000.

NOTICE: New Fee for Paper Statements!

Effective November 14, 2016, all checking accounts, except Senior Checking, will be assessed a $3 per month fee to receive paper statements, along with any regular service charges assessed. All savings accounts, except Senior Savings, will be assessed a $2 per quarter fee to receive paper statements, along with any regular service charges assessed. We encourage you to enroll in eStatements to receive your statement securely online, to avoid any monthly or quarterly paper statement fees! Please contact the bank for alternate options that may be available to you.

To sign up for eStatements is easy!

Simply log into your Online Banking account. Click on the ‘Offers & Agreements’ under the ‘User Settings’ button located on the left menu bar. Then just follow the prompts to get registered.


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