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What's New?
ALERT: Phone and Phishing Scams
Be on alert on an influx of phishing scams - fraudulent phone calls or text messages pretending to be from the bank in order to gain your information. Remember, we never call or message customers to ask for personal information, card numbers or your PIN. Never click on a link in an unverified text to check your account. Always use the online banking or our mobile app to verify account information. Please note, FNMBLC does send eAlerts customers registered for or fraud text alerts to customers to verify certain transactions, but we never ask for you to transfer money or give us your credentials. If you receive such a call or message or think you might have been compromised, notify the bank immediately at 575-556-3000.
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The MultiKey login service is an easy way to help prevent
identity theft and fraud. This service will provide additional privacy and
security of your personal information. Previously, you used a User ID and
Password to login to your account information. From now on, you will also use a
personalized image. MultiKey is made up of four parts: User ID, three challenge
questions, a personal image and an encrypted password. Here is how this new
service works:
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Enter your User ID and click the Submit button.
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When you login from a computer that you have not chosen to be trusted, one of
your challenge questions will be required to be answered to verify your
identity. When you answer correctly, your personal MultiKey image appears. When
you see your image, you can be assured that it is safe to select your image,
enter your password and login.
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Your personalized image helps you know for sure that you are at our site.
NOTE: If you have not yet created your MultiKey login credentials, you will be
prompted to setup your challenge questions and your personalized image before
you can login to your account information.
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3.14.134.18