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Beware of Spoofing Calls from Shazam

We have been made aware of spoofing calls that appear to come from the bank's card processor, Shazam. Spoofing is when a caller deliberately falsifies the information transmitted to your caller ID display to disguise their identity or appear to come from a specific business or person. If you receive a call that sounds is from the bank or Shazam, asking you to verify your personal information or debit card information, hang up! That's a scam. As a reminder, we will never call to ask for personal or card information. You can always call us directly if you have questions at 575-556-3000.

 We offer Card Control

Have you ever lost a debit or credit card?  Card Control offers peace of mind and protection while your card is missing!  With Card Control, you can turn your cards on or off and get real-time balance updates 24/7.  Even if you lose your card, you don't lose control of your money.

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Where do I enter my password?

The MultiKey login service is an easy way to help prevent identity theft and fraud. This service will provide additional privacy and security of your personal information. Previously, you used a User ID and Password to login to your account information. From now on, you will also use a personalized image. MultiKey is made up of four parts: User ID, three challenge questions, a personal image and an encrypted password. Here is how this new service works: Enter your User ID and click the Submit button. When you login from a computer that you have not chosen to be trusted, one of your challenge questions will be required to be answered to verify your identity. When you answer correctly, your personal MultiKey image appears. When you see your image, you can be assured that it is safe to select your image, enter your password and login. Your personalized image helps you know for sure that you are at our site. NOTE: If you have not yet created your MultiKey login credentials, you will be prompted to setup your challenge questions and your personalized image before you can login to your account information.